Installation and integrity
Download only from the update domain linked here. If macOS reports an integrity failure, delete the copy and download it again.
Support
Start with a reproducible report.
Keep the version, operating system, input format, and exact reproduction steps. For image issues, prefer the smallest sample that contains no unnecessary personal information.
Automatic updates
v1.2.1 is the first build with the updater. v1.1.0 needs one manual installation of v1.2.1.
Accounts and purchases
Account recovery, device management, and purchase support open with the verified production backend.
Contact channel
The new SoftLoaf Lab support mailbox is being configured. Before sales open, we will never ask users to send order or identity documents to an unpublished address.